Spotting Problems Early:
Learn how to identify early warnings and use feedback effectively, ensuring issues are addressed before they escalate.
Resolving Client Concerns Effectively:
Master techniques to handle client issues promptly, maintaining trust and ensuring satisfaction with each interaction.
Prioritising and Organising Solutions:
Gain clarity on managing multiple challenges by categorising issues and setting clear action priorities to maintain a calm operation.
Managing Team Dynamics Proactively:
Explore ways to cultivate a communicative and collaborative work environment that supports proactive problem solving and team unity.

Implement these techniques to maintain a firm hand on salon operations, reducing stress and avoiding common pitfalls that obstruct business flow.

Use proven strategies to enhance client interactions and loyalty, making your salon a preferred choice in a competitive market.

Strengthen your leadership by encouraging effective communication and collaboration, fostering a professional team that can tackle any challenge.
I'm Suzie Duqum, a coach dedicated to transforming salon businesses. With 25 years of expertise, I help salon owners and stylists tackle the challenges of business management and growth, encouraging them towards a thriving enterprise with stronger incomes and effective problem resolution. My coaching is based on the Career Mapping method, providing essential guidance and tools tailored for each client. Recognized as the leader of the top salon in Michigan, I am committed to turning your aspirations into reality, helping you achieve the business success you deserve.


I'm Suzie Duqum, a coach dedicated to transforming salon businesses. With 25 years of expertise, I help salon owners and stylists tackle the challenges of business management and growth, encouraging them towards a thriving enterprise with stronger incomes and effective problem resolution. My coaching is based on the Career Mapping method, providing essential guidance and tools tailored for each client. Recognized as the leader of the top salon in Michigan, I am committed to turning your aspirations into reality, helping you achieve the business success you deserve.
Journey from challenges to triumph with the Career Mapping method, fostering a thriving salon with improved income and problem management.